Your Flashback questions, answered.

From your first CS2 demo upload to a lineup practice session: find the next step, understand the limits and get help when something does not work.

Getting started

What is Flashback?

Flashback is a Counter-Strike 2 platform for demo review, match analysis, pro POV videos and utility practice. Use the same match evidence to study decisions, watch a player's perspective and organise what you want to practise.

About Flashback
Which tool should I open first?

Open the 2D viewer to understand a round, the utility library to learn a throw, or pro POV videos to study a player's perspective. Connect your game account when you want to review your own matches.

Open the demo viewer
Can I try Flashback without an account?

You can browse public pages and replay available pro demos without signing in. Personal matches, uploads, saved content and some analysis features require an account. Limits and access can vary by feature and plan.

Compare current plans
Do I need CS2 or recording software to watch a demo?

The browser viewer and available POV videos do not require a running CS2 client or local recording software. You still need the game if you want to practise a lineup yourself.

Watch pro POVs
Where are the step-by-step guides?

The Guides library covers demo review, FACEIT analysis, clip creation and other workflows. Start there if you prefer a walkthrough rather than exploring the tools on your own.

Read the guides

Demos, FACEIT and Steam

How do I connect Steam or FACEIT?

Sign in, open your profile and use Manage connections. Complete the provider's connection flow. Only share credentials through the official connection screens, never in a public support message.

Open your profile
Where do my CS2 matches appear?

Open Your Matches after connecting your account. Match availability depends on the source, access to the demo and its processing status; connecting an account does not guarantee that every historical match can be imported.

Your Matches
Can I upload a demo file?

Yes. Signed-in users can upload supported CS2 .dem or .dem.zst files in the viewer. The upload limit is 600 MB. The free plan currently allows 3 uploads per rolling 24 hours.

Upload in the viewer
Why was my ZIP or BZ2 demo rejected?

Extract ZIP, BZ2 or other unsupported archives first, then upload the supported demo file. The uploader also checks file size and format; legacy CS:GO demos are not the same format as CS2 demos.

Open the uploader
Why is a match still processing?

Downloading, parsing and rendering are separate steps. A delay can come from the demo source, a processing queue or a failed job. Check the displayed status before retrying. If it stays stuck, send support the match link and the time you noticed it.

Contact support
Can Flashback recover a demo that is no longer available?

Only if a usable copy is already available to the service or you can upload one. Flashback cannot guarantee recovery when the original provider has removed the file.

Demo guides

Utility lineups and practice

How do I find a CS2 smoke lineup?

Choose a map in Utilities, select the smoke filter and open a result. Watch the clip and compare the starting position with the landing point on the radar.

Browse CS2 lineups
Can I find flashes, molotovs and HE grenades too?

Yes. The library includes separate grenade filters. Combine them with map, side, player or team filters to focus on the situation you want to practise.

Filter the utility library
What does the landing map do?

Open the landing map, select a marked point or drag a zone. The library then searches for throws landing in that area. Clear the zones to return to the broader result list.

Try landing-area search
Why does a map show zero clips?

The map count reflects lineups with playable clips, before additional filters. Qualified match evidence can exist before its video is available. A zero count is a library availability status, not a claim that the map has no useful utility.

Check current availability
What are Essentials and Combos?

Essentials highlights repeated utility supported by match and team evidence. Combos identifies lineups used alongside other grenades. Open a lineup to inspect the available evidence rather than treating the label as a guarantee for every round.

Explore lineups
How do I practise a jump throw?

Study the movement and release in the clip, use the available position and throw details, and reproduce the setup in a practice session. Check the landing in your current map version before using it competitively.

Find a throw to practise
How do I save lineups for later?

Use the Save control on supported content and organise it in Books. Sign in to keep a personal practice collection; book limits depend on your plan.

Open Books

Video, Studio and analysis

How do I make a CS2 POV clip?

Open Studio and select a supported analysed match and the rounds or player perspective you want. The video is rendered from demo data, so it does not depend on having recorded your screen during the match.

Open Flashback Studio
What does flashback clip that do?

The chat command marks a round for the clip workflow. The match must be available through the supported connection and processing flow. See the setup page for the requirements; typing the command alone does not make an unavailable demo recoverable.

Set up Clip That
Why can I see a 2D replay but no video yet?

The replay uses parsed match data, while a POV video needs a separate render. Analysis can be ready before the render finishes or before a video is requested.

Check Studio
Can I analyse a match on my phone?

Public pages and the viewer can be opened in a modern mobile browser. Detailed team review, drawing and multi-panel analysis are usually easier on a larger screen.

Open the viewer
Does a statistic prove that I made a mistake?

No. Statistics help you choose what to investigate, but timing, role and team decisions need context. Use the round replay or POV to understand the situation before changing your play.

Explore match analysis

Plans, privacy and support

Where can I check prices and feature limits?

The Plans page lists the current offer. Upload, analysis, export and storage limits may differ between plans; check those details before subscribing.

View plans
How long are rendered videos kept?

Retention depends on the plan and the content type. Review the current storage terms on Plans and the Privacy Policy. Saving an item to a book is not a guarantee that its source media will remain available forever.

Storage and plan details
How do I report a broken video or incorrect lineup?

Send the exact page URL, the map or match, what you expected and what happened. Include a screenshot if useful, but remove private information. Never send passwords, session cookies or Steam authentication codes.

Report an issue
How can I request account deletion or a copy of my data?

Email the team using the contact details in the Privacy Policy. Explain the request and identify the account without sending a password. We may need proportionate identity verification before disclosing or deleting personal data.

Your privacy rights
Can I reject analytics cookies?

Yes. Reject optional analytics in the banner, or change your choice from the Cookie Policy. Necessary session and security storage remains separate from optional usage measurement.

Manage analytics consent
Are challenge rules the same for every event?

No. Check the specific challenge's eligibility, scoring, dates and prize terms before joining. Public standings may display your nickname, avatar and relevant performance data.

Browse challenges
Who operates Flashback?

Flashback is operated by defuse digital UG (haftungsbeschränkt), based in Augustusburg, Germany. Company and register details are listed in the Legal Notice.

Legal Notice

Still need a hand?

Send us the page or match link and a short description of the issue.

Contact the team